TeamSupport

TeamSupport

Introduction

TeamSupport, a Dallas-based customer support software company providing ticketing and live chat solutions, brought AdToro on in January 2024 to build out their SEO presence, run paid ad campaigns, and keep a close eye on overall site health. With a three-person internal marketing team, they needed a partner who could operate as a true extension of their staff without requiring heavy management overhead.

Year

2023

Industry

SaaS

Scope of work

/

Digital Advertising

/

Web design

/

SEO

Timeline

24 Months

Introduction

TeamSupport, a Dallas-based customer support software company providing ticketing and live chat solutions, brought AdToro on in January 2024 to build out their SEO presence, run paid ad campaigns, and keep a close eye on overall site health. With a three-person internal marketing team, they needed a partner who could operate as a true extension of their staff without requiring heavy management overhead.

Year

2023

Industry

SaaS

Scope of work

/

Digital Advertising

/

Web design

/

SEO

Timeline

24 Months

Challenges

Challenges

A small internal team means there's no room for a vendor that needs hand-holding or drops the ball on communication. TeamSupport needed an agency that could own keyword strategy, produce consistent SEO content, run Google and LinkedIn PPC campaigns, and surface technical issues before they became bigger problems, all while staying in tight sync with a lean operation.

AdToro built and manages a full-funnel digital program for TeamSupport covering PPC campaign strategy and execution across Google and LinkedIn, organic and paid keyword research and tracking, a technical and content SEO audit, weekly blog writing, ongoing site traffic monitoring, conversion tracking, and marketing operations support as needed.

Final thoughts

Final thoughts

Keyword rankings have climbed consistently week over week and month over month. PPC campaigns across Google and LinkedIn have performed strongly, and a growing library of SEO-friendly content continues to drive organic traffic to the site. Technical issues get resolved quickly, which matters especially to a team operating at their size.

Creative Services Manager Amanda Davis put it plainly: AdToro is the most reliable vendor she's worked with. That kind of trust is built one deadline at a time, and it's exactly what we show up to earn every day.

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Have a project in mind?

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Let’s talk.

Tell us about your project—whether it’s a website, SEO, or marketing.

Quick response.

If you’re ready to create and collaborate, we’d love to hear from you.

Clear next steps.

After the consultation, we’ll provide you with a detailed plan and timeline.

AdToro

Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

© 2026 AdToro.

Let’s talk.

Tell us about your project—whether it’s a website, SEO, or marketing.

Quick response.

If you’re ready to create and collaborate, we’d love to hear from you.

Clear next steps.

After the consultation, we’ll provide you with a detailed plan and timeline.

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